Internal and Risk Management Audits
TM Steinberg & Associates has Internal Audit and System Review Programs to evaluate:
- Accounting Operations
- Technology Systtems
- Risk Management
- Human Resources
TM Steinberg & Associates utilyzes such procedures as:
- On site inspection of hotel operations, utiliyzing an intensive check list process that is continually updated to meet the changing needs of the industry
- Providing Shopper’s Reports and surveys to spot problems in Internal Control and Guest Service
- Written reports and recommendations are forwarded promptly to ownership for review and consultation
- Ongoing review audits are conducted on a continual basis to ensure that management is always focusing on areas of concern.
- Training management and staff in procedures to implement recomendations.
TM Steinberg & Associates is committed to the belief that while controls and procedures are important, customer service remains number one, and recommendations are designed to meet this number one management goal.